At our firm, business consultants provide comprehensive Human Resource Management solutions specifically tailored to improve your business needs at competitive rates. Our proficient team particularly focuses on organising and streamlining your organisational policies and processes. A well-managed HR department of a business lays the foundation of a successful business and we believe that to build a strong and cohesive organisation, you must invest in effective HRM strategies. People management is not everyone’s cup of tea, and it should be remembered that no business can thrive without an effective and functional HR department. We are fully-equipped for crisis management, especially in the time of implementing and embedding new procedures. We understand that HRM is unique for everyone and this is why our consultants take time to understand your needs completely. Get in touch with our consultants now and find out how we can facilitate you towards a better tomorrow.
Recruitment & Staff Onboarding
We can make the entire recruitment process smooth and user friendly experience for both our clients and their employees by introducing a complete paperless solution with highest possible compliance and scalability needed in this ever-changing regulatory environment saving lots of time for payroll and HR staff.
Onboarding new employees online with fully customised employment contracts, request and approve all leave applications at your fingertips, submit time sheets on the go and carry out staff reviews, training and set reminders for certain tasks are few of the many benefits that you will enjoy from day one.
We will step in and save you thousands in setting it all up, and training your staff how to use it from the beginning.
Staff Support
No worker is perfect. Therefore, they always need the support of some sort to perform their duties and keep up with the ever challenging demands they come across at workplace from time to time.
We are here to lend our hand not just train your in house accounting staff, but also to assist them with any ongoing support such as training and development.
In addition, we can place qualified staff with relevant experience either to work inhouse or remotely on a full time or part-time basis. This will take away all your headaches of recruitment, training, dispute resolution and performance management as we cover all that as part of our package fee. Not only that you also do not need to worry about their leave accruals and insurances as we cover them too within our agreed fee structure. Not only that, if you are payroll tax payer, you can save that too as we cover that on our client’s behalf.
KPIs & Performance Reviews
Each and every worker of your company would love to get feedback on their performance not always with the expectation of a financial reward, but to see if there is a room for improvement and realign their performance with the company objectives.
Performance review is an integral part of performance management, as it allows each employee to receive feedback, praising, promoting, and rewarding for outstanding achievers whilst confronting poor performers to demand improvement.
We can review all or at least some key staff job descriptions and come up with Key Performance Indicators (KPIs) for them, so they have a guide to work on. Then their performance can be reviewed against those set KPIs to assess their achievements at least on an annual basis.
Outcome of the performance reviews will be added to their personal files, so the history of performance can be viewed in each milestone of their employment.
Dispute Handling & Claims Management
We all face conflict at some point in our day, whether professionally and personally. Conflict at work, while unfortunate, is to be expected. Everyone is different. Differences lead to conflict when individuals cannot agree. And because conflict is inevitable, it’s best to prepare so that we can handle ourselves when disputes arise.
- Carefully listen.
Every conflict has sides. Before deciding how to resolve a conflict, make sure to listen carefully to what each party is saying. Careful listening is one of the best ways to handle conflict as it allows you to validate others’ ideas and let them know that they are being heard, regardless of whether you agree or not.
Let both sides present their ideas. Make sure that one group doesn’t interrupt the other, reserving comments during this phase. This presentation of ideas isn’t about establishing whose argument is better, but about carefully listening to each side. Perhaps these seemingly opposing ideas can be combined for a more effective outcome — but you and your team won’t know it unless everyone learns to listen carefully to each other.
- Considerately look at the situation.
When conflicts arise, emotions and anxieties are heightened. To avoid worsening the situation, make sure that your teams learn to understand each other, even when they don’t agree. Part of being able to listen carefully is being able to understand and accept others’ ideas. Remember that you’re not always right, and your ideas aren’t necessarily the best. Remind your team of this, as well, as you mediate the conflict.
Careful thought and consideration are important. After having your team listen to each other, give them time to consider what they have said. Have them summarize their points of agreement and disagreement and ask them to work together on a compromise. Keep an open mind, and make sure that your team members keep their minds open to others’ opinions and ideas.
- Calmly discuss the conflicting perspectives.
How we respond to conflict can intensify tension. Conflicts worsen when the arguing parties become emotional, and the argument becomes personal. The best way to handle conflict is to stay calm: Calmer minds produce clearer ideas. Keep yourself and your team calm. Avoid showing signs that you agree with one group and not another. Show your team that you can keep calm and reasonable. Insist all parties talk to each other in a relaxed and civil manner. Don’t let emotions overwhelm the situation by making sure no one shouts, makes offensive comments, or blames.
- Conscientiously look at the facts.
Be sure you have all the facts before making any decisions to resolve a conflict. Clarify the points first, taking into consideration each person’s different perspectives. For instance, if a conflict arises while the team is deciding how to solve a problem, try to identify what each team member perceives as the problem. Different perspectives on the same problem will lead everyone to consider different solutions. Let everyone present their ideas without interruption so that you can all get the relevant facts you need to make an informed decision. As with careful listening and consideration, be sure to listen to each person and consider the facts they present. Be thorough in your investigation.
- Cooperatively work together.
All four C’s should help your team to work together in resolving the conflict. With each of these tips, you’re focusing your team on addressing the shared problem instead of attacking each other’s personality. Because you and your team carefully listened, considerately looked at the situation, calmly discussed perspectives and conscientiously looked at the facts, you can all cooperate despite initial disagreement.
Staff Motivation & Retention
Happier workers are always more productive and motivated to go extra mile compared to less motivated employees. You should already experience this at your workplace and thinking how to tackle them and change it around.
We can definitely assist you with a better proposition than on your own due to our experience and expertise in not only motivating staff, but also retaining them for a foreseeable future.
Employees are your long-term investment, hence keep them motivated whilst boosting their morale is key for the success of any company. The techniques use to motivate staff can depend on various factors such as role, age, short-term & long-term career plans, amount of travel, experience, deadlines, personal circumstances. Therefore, off the shelf strategy may not be suitable for your organisation.
We can introduce various techniques to motivate your staff looking at their individual scenarios, hence it can be more effective in retaining them in the long run.
Staff supervision can play a major role in their rate of retention. We are here to train your managers so they can build a stronger team together.
Sponsorships & Internships
Do you know that you can be a sponsor for certain trades and occupations within your business and the prospective skilled workers can only work for you for the duration of the sponsorship?
That is a great benefit that you as a business owner can have whilst other workers won’t provide you with such certainty in their employment.
In many cases, the workers you sponsor can be a long-term investment with minimum supervision as they are already qualified and experienced in a similar capacity in order for them to be eligible for the sponsorship.
We can assist you with coordinating with your migration agent or to introduce you to our preferred immigration lawyers to make the entire experience a flawless one as it can be inherently complicated to gather and provide the level of documents they require upfront and during different stages of the sponsorship.
In addition, if you are in need of an apprentice or intern, we can assist you with the placement of them through different government/non-government agencies, so you do not have to go through any paperwork to receive government incentives/subsidies that are offered for the apprenticeships.
